Refund and Returns Policy

1. Eligibility for Returns

• Returns are accepted within 7 days of delivery.
• Products must be unused, in original packaging, and in resalable condition.
• Proof of purchase is required for all return requests.

2. Refund Process

• Refunds are issued to the original payment method after inspection.
• Processing time: 5-10 business days.
• Shipping fees are non-refundable unless the return is due to a defective or incorrect item.

3. Non-Returnable Items

• Digital products, gift cards, and personalized items.
• Items marked as final sale.

4. Exchanges

• Exchanges are available for defective or damaged items within the return period.

Commencement Policy

1. Service Commencement

• Orders are processed upon successful payment verification.
• Delivery timelines commence once the order is confirmed and dispatched.

2. Subscription Services

• Subscription plans begin on the date of payment.
• Cancellations must be made at least 48 hours before the next billing cycle to avoid charges.